Privacy policy

General Information



Cloudseal respects the privacy of our customers, business partners and other visitors to our websites. We recognise the need for appropriate protections and management of your personal information that you provide to us. Cloudseal has therefore established this Privacy Statement to assist you to understand what personal information we collect and how that personal information is used. This Privacy Statement applies to data collected by Cloudseal. through the cloudseal.com website and other webpages which we operate and in which we post a direct link to this statement
 
What personal information does Cloudseal collect?



On Cloudseal web sites you can sign up for our service, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to support material or apply for jobs at Cloudseal. Cloudseal may collect information about individuals such as you name, address, telephone number or email address, user IDs and passwords, Personal information collected online may be supplemented with information you provide to Cloudseal through other Cloudseal services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.

Payment card details

We do not store credit card details nor do we share customer details with any 3rd parties*

*Cloudseal may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information or otherwise support the customers’ business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal information received from Cloudseal and may not use it for any purpose other than as originally intended and to retain it for only as long as is necessary.

 
How does Cloudseal use personal information?



Cloudseal will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.
 
Access



If you would like to request access to personal information that we may have collected from you (possibly subject to handling fees), please contact privacy@cloudseal.com. To protect your privacy and security, we may take steps to verify your identity, such as asking you to confirm your security questions and answers before granting access to data.
 
 
Security of Personal Information



Cloudseal is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Cloudseal employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.
 
Forums and Blogs



Some of Cloudseal’s websites allow our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
 
Cloudseal may, from time to time, send email regarding our products and services to users who have posted to our discussion forums, blogs, user-editable documents, and commenting systems. Each participant’s opinion expressed is his or her own and should not be considered as reflecting the opinion of Cloudseal. Note also that your use of these online communication tools is subject to our Terms of Use, which contain disclaimers, limitations of liability subject to EU law. Personal information given to Cloudseal may be transferred across country borders for data consolidation, storage and simplified information management.
 
Cookies, Logging and Spotlight Tags



Cloudseal uses cookies on some of its web sites. Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognise repeat users, and allow a website to track web usage behaviour. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilising cookies may prevent you from using certain functions and features of web sites. The information we collect and analyse is used to improve our service to you and personalise your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
 
Some Cloudseal pages use cookies that permit select third party partners, including Google, to serve you Cloudseal-related content, including Cloudseal advertisements, on their sites or elsewhere on the Internet. This is based on your prior visits to our site. As noted above, you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You may also opt out of Google’s use of cookies by visiting http://www.google.com/privacy/ads/.
 
As is true of most websites, Cloudseal collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Cloudseal web site, the files visited, the time spent in each file, and the time and date of each visit. Cloudseal collects these through the use of log files and web beacons.
 
 
Links to Non-Cloudseal Websites and Third Parties



The Cloudseal web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Cloudseal website. Cloudseal does not control those sites or their privacy practices, which may differ from Cloudseal policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Cloudseal Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with Cloudseal; that sharing is governed by that third party company’s privacy policy.
 
Contact Information



If you have any questions regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Cloudseal’s Management, Viru väljak 2, Tallinn 10111, Estonia email: privacy@cloudseal.com. If you have a comment or concern that cannot be resolved with Cloudseal directly, you may contact the competent local data protection authority.
 
Changes to this Statement



Cloudseal will review and update this Statement periodically and will note the date of its most recent revision above. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of how Cloudseal is protecting your information.